Privacy

Information you provide

When you submit an enquiry, Hot Desk receives the information entered in the form so we can assess and respond to it. Please do not submit confidential, sensitive or security-classified information through the website.

Form processing

The public website is hosted on Netlify and uses Netlify Forms to receive enquiries. Enquiry notifications are intended for info@hotdesk.co.nz, a Hot Desk shared mailbox. Information may also be processed by service providers involved in hosting and email delivery.

Website analytics and cookies

Hot Desk uses Google Analytics 4 through Google Tag Manager to understand how the website is used and where it can be improved. Analytics starts automatically unless you have turned it off through the Analytics settings link in the footer or your browser sends a supported privacy preference. Necessary website features work without analytics.

Google Analytics can collect a random client identifier in first-party _ga cookies, page addresses and titles, referring pages, interactions, session information, device and browser information, and approximate location derived from the connection used to access the site. Google states that IP addresses are used at collection to derive location information and are discarded before the information is logged. Read Google's description of Analytics data collection.

Analytics can record when you start the enquiry form, click a booking, email, phone or product link, or view an anonymised case-study section. Those events use only the event type and a general page location, product name, booking provider or anonymous page-and-position identifier as relevant. They do not contain the destination email address, phone number, case-study heading or information entered into a form. After a successful enquiry, the event also contains the form name, general area of interest selected and submission method; it does not contain the name, email address, organisation or enquiry message.

When analytics is enabled, we also record bounded clicks from an insight to a consultancy service or contact page, and from a service to the contact page. The additional navigation parameters we supply use only approved page identifiers, page categories and the general link location; those additional parameters do not include query strings, fragments, link text or form information. Google Analytics can still collect the page address as described above.

Analytics purpose and controls

Hot Desk uses aggregated analytics reports to improve content, navigation and website performance and to understand completed website enquiries. The website sends settings that deny advertising storage, advertising user data and advertising personalisation, and it disables Google Signals and advertising-personalisation signals.

Use the Analytics settings link in the footer to turn analytics off or on for your browser. Turning it off stores that preference in your browser, prevents future analytics events from this website and removes accessible first-party Google Analytics cookies. The website also respects supported Global Privacy Control and Do Not Track browser signals.

Analytics provider, location and retention

Google receives and processes the analytics information on Hot Desk's behalf, and the information may be processed outside New Zealand. Read how Google uses information from sites that use its services.

The Hot Desk Google Analytics property is configured to retain event data associated with cookies for 2 months and user data for 14 months. User-data retention resets when new activity is recorded. These controls do not affect most standard reports based on aggregated data.

How enquiry information is used

We use enquiry information to respond, understand the requested service, arrange a discussion and maintain an appropriate business record. We do not use the enquiry form to collect attachments in this release.

Who is responsible and your rights

Hot Desk Consultancy Services Limited is the organisation collecting and holding information submitted directly through this website. Its Wellington office is 166 Featherston Street, Wellington 6011, New Zealand.

To ask about personal information held by Hot Desk, or to request access or correction, email info@hotdesk.co.nz. We will consider the request under applicable New Zealand privacy requirements.