Consultancy

Consultancy for decisions that need more than guesswork

Hot Desk helps New Zealand organisations make and implement difficult decisions across risk, AI, security, legislation, compliance, processes and technology programmes.

Conceptual illustration for Consultancy for decisions that need more than guesswork

Start with the decision you need to make

You may know that something needs to change without yet knowing whether the answer is new technology, a clearer process, stronger governance or a different programme decision. That is a useful place to begin.

We can help when risk information is fragmented, an AI initiative needs governance, security assurance is holding up a decision, legislation must be translated into organisational change, a process is being considered for automation, or a technology programme needs an independent view.

What working with us looks like

We agree the question and scope first. We then review the material, systems and stakeholder knowledge available within the agreed access and confidentiality boundaries. Findings are checked with the people who understand the work before recommendations are finalised.

The output may be a decision paper, assessment, architecture, roadmap, requirement set, implementation plan or a combination agreed for the engagement. We can finish with the advice or stay to support implementation.

If the need is a defined specialist role rather than a consultancy engagement, our specialist skills service can help source experienced people for the work.

Our products do not predetermine the answer

Hot Desk develops Parapet and Pūnaha, so we understand product delivery from the inside. Our consultancy may recommend one of them, another platform, better use of an existing system or no product change. The recommendation must make sense for the organisation.

Integrated risk management

Bring risk, controls, assurance and action together, whether that means improving the current approach, choosing a platform or planning implementation.

AI governance and implementation

Decide where AI is useful, what information it may use and how people remain accountable from the first trial through to day-to-day operation.

Cyber security and assurance

Review security architecture, controls and evidence so leaders can see the real risks, the gaps and the next decisions.

Government and legislation

Turn legislative and policy obligations into clear capabilities, services, processes and implementation decisions.

Regulation and business process

Connect obligations to practical controls, evidence and everyday work, then carry the required changes into processes and technology.

Technical project recovery

Work out what is really happening, what is blocking decisions and whether the programme should recover, reset or stop.

Start a conversation

Bring us the challenge, not a finished specification.

We will help clarify the current state, the decisions that matter and a practical next step.