AI governance and implementation consulting

Before choosing a model, agree what the organisation is trying to do

An AI initiative becomes easier to govern when three things are clear: the decision or task it is meant to support, the information it may use, and the person who remains accountable.

We work with the people who own the service, information, risk and technology to answer those questions before a pilot becomes an uncontrolled production service.

How we can help

• Develop AI policy, strategy, decision rights and governance
• Assess use cases, privacy, security, information, sovereignty and supplier risk
• Create an AI use register and proportionate review process
• Design a small trial with clear limits, measures and stop conditions
• Plan or support implementation, including ongoing ownership and change

You can start with one of these areas or bring them together. We agree the order with you rather than forcing the work into a standard package.

AI readiness assessment

An AI readiness assessment can be a practical starting point when an organisation has several ideas but no agreed basis for choosing among them. We review the intended outcomes and use cases, available information, privacy and security constraints, governance, technology and supplier dependencies, operating ownership and capacity for change.

At the end, you should have a clear view of the current position, the use cases worth pursuing, the constraints that matter, the decisions that still need an owner and a staged route into a contained pilot or implementation. The assessment is not a certification or a promise that an AI initiative will succeed.

Work already delivered in New Zealand

Hot Desk has completed higher-level AI policy and governance work for two New Zealand public-sector organisations. We designed and ran workshops, then used the findings to produce AI policies, governance frameworks and supporting material. The frameworks were formally approved and are currently adopted.

We keep the organisations and identifying details private. Their approval shows that the frameworks were usable in those settings; it does not mean the same approach will suit every organisation.

Advice first, product second

Hot Desk develops Pūnaha, but that does not decide the recommendation. We may recommend Pūnaha, another platform, an improvement to the existing environment or no product implementation. If Pūnaha is selected, its product team handles implementation, configuration and support.

Remote or on-site

We can deliver AI consultancy remotely or on-site throughout New Zealand, subject to the travel, timing and access arrangements agreed for the engagement.

Start with a conversation

The first one-hour conversation is free. It gives us both a chance to understand the issue, decide whether we are the right fit and agree what a useful next step would be.

Discuss your AI challenge, learn about Pūnaha, or explore related security, IRM and government advisory.